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Mitsiland Legal Policies & Customer Rights

Learn about our privacy commitments, cookie use, refund terms, and other important information regarding your experience with Mitsiland.

Accessibility Statement

Our Commitment to Accessibility

At Mitsiland, we are committed to ensuring that our website is accessible to all users, including those with disabilities. We continuously strive to improve the usability of our website and comply with relevant accessibility standards.

Accessibility Standards

We are working towards compliance with the Web Content Accessibility Guidelines (WCAG) 2.1, at a minimum Level AA. Our goal is to provide an inclusive experience for all users, regardless of ability or technology used.

Having Trouble Accessing Our Website?

If you experience difficulties accessing content, please contact us, and we will provide the information in an alternative format. 📧 Email: service@mitsiland.co.uk 📞 Phone: 0161 320 7788 📍 Unit 4 Building 4 Tameside Business Park, Windmill Lane, Denton, Manchester, England, M34 3QS

Accessibility Features

    We have implemented various features to improve accessibility, including:

  • Consistent Navigation: Our menus and page structure remain consistent across the website.
  • Keyboard Navigation: The entire website can be accessed using only a keyboard, without requiring a mouse.
  • Screen Reader Support: We provide text alternatives for important visual elements.
  • Scalable Text & High Contrast: Users can adjust text size and enable high contrast modes for better readability.
  • Responsive Layout: Our website adapts to different screen sizes, making it usable on mobile, tablet, and desktop devices.

Images & Alternative Text

  • Informative images include descriptive alternative text (alt text) for users relying on screen readers.
  • Decorative images are either background elements or include empty alt attributes to avoid unnecessary distractions.

Sitemap & Easy Navigation

  • A sitemap is available to assist users in finding content quickly.
  • The website can be navigated with JavaScript disabled.
  • Links are clearly distinguishable and accessible.

Use of Data Tables

We use simple and structured tables for displaying data. Where applicable, we include table headings and descriptions to enhance readability for assistive technologies.

Use of Cascading Style Sheets (CSS)

  • Our website uses CSS for styling and layout.
  • If CSS is disabled, the content remains structured and readable in a single-column format.

Pop-up Windows

  • We avoid unnecessary pop-ups to enhance usability.
  • Where pop-ups are used (e.g., form confirmations), they are clearly indicated and do not interfere with browsing.

Compliance & Future Improvements

We are actively working towards full WCAG 2.1 Level AA compliance and beyond. We regularly review our website and welcome feedback from users to improve accessibility. 📧 Contact Us: servive@mitsiland.co.uk 📅 Last Updated: February 2025

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