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Transparency, Trust & Compliance

Mitsiland Legal Policies & Customer Rights

Learn about our privacy commitments, cookie use, refund terms, and other important information regarding your experience with Mitsiland.

Cookie Policy

Introduction

This Cookie Policy applies to the websites of Mitsiland. In compliance with EU legislation, website operators must inform visitors about the use of cookies and similar technologies (such as tracking pixels) and collect user consent for their usage.

What Are Cookies?

Cookies are small text files stored on your device (computer, laptop, smartphone, tablet) by the websites you visit. They help websites recognize your device, remember your preferences, track items in shopping carts, and improve overall user experience. Some website functions may not work properly without cookies. To learn more about cookies in general, visit the Information Commissioner’s Office (ICO) website.

Types of Cookies We Use

    Cookies serve different functions and fall into the following categories:

    1. Strictly Necessary Cookies

    These cookies are essential for website navigation and basic functionalities such as:

  • Remembering login sessions
  • Keeping track of items in shopping carts
  • Storing cookie preferences
  • Without these cookies, certain website features will not work.

    These cookies do not require consent and are always active.

    Legal Basis: Legitimate interest to operate the website (Art. 6 (1) lit. (f) GDPR).

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    2. Performance Cookies

    These cookies (analytics cookies) collect anonymous data about:

  • The browser and operating system you use
  • The number of page visits and time spent on the website
  • Errors encountered during browsing
  • This information helps us improve the website experience by identifying areas that need enhancement.

    Legal Basis: Consent-based processing (Art. 6 (1) lit. (a) GDPR).

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    3. Functional Cookies

    Functional cookies enhance website usability by storing:

  • Your username for login convenience
  • Layout customizations (e.g., dark mode settings)
  • Contact form inputs
  • Enabling Live Chat and embedded videos
  • These cookies are used only when enabled by users.

    Legal Basis: Consent-based processing (Art. 6 (1) lit. (a) GDPR).

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    4. Targeting Cookies (Marketing Cookies)

    These cookies help:

  • Deliver personalized advertisements
  • Prevent excessive ad repetition
  • Track ad campaign effectiveness
  • Share browsing data with advertising networks (e.g., Google, Facebook)
  • Legal Basis: Consent-based processing (Art. 6 (1) lit. (a) GDPR).

Cookies Used on Our Website

    You can find detailed information about the cookies used on our website in our Privacy Preference Center.

    Here, you can:

  • Review the cookies we use
  • Grant or withdraw consent
  • Update your cookie preferences at any time

Updates to This Policy

We update this Cookie Policy periodically. 📅 Last Updated: February 2025

Contact Us

For any questions or concerns about this Cookie Policy, contact us: 📧 Email: service@mitsiland.co.uk 📞 Phone: 0161 320 7788 📍 Unit 4 Building 4 Tameside Business Park, Windmill Lane, Denton, Manchester, England, M34 3QS

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